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    FREQUENTLY ASKED QUESTIONS

    Here you'll find an answer to the most common questions

    PROCESSING TIME

    What is it?
    How long does it take?
    After processing has my order been shipped?

    SHIPPING

    Do you ship worldwide?
    Where do you ship from?
    How long does shipping take and how much it cost?

    ORDERING MULTIPLE ITEMS

    If I order multiple items would they come together?

    TRACKING MY ORDER

    How can I track my order?
    My order says "delivered" but i haven't received my items

    REFUNDS

    What is your return policy?

    RETURNS

    Do I have to pay for shipping when returning an order or an item?
    Where should I ship the item back to?

    CHANGING MY ORDER

    I made a mistake can I change my order?

    PAYPAL ORDERS

    Can I pay with PayPal?
    I haven't received my order, should I open a claim with PayPal?